SHIPPING POLICY

We have based shipping costs on the average best quote we can find for items of similar size.

If you would like to purchase 2 or more items please contact us so we can find the best quote for all items.

Shipping is FREE for items over the value of £500

We use Shiply and when an order has been placed, I will contact a courier company within 24 hours to book in a collection. At that point, your details will be passed on so the delivery driver can make contact with you at a later date to arrange a suitable delivery date with you.

Flexibility will be required when taking delivery of your item. Couriers will often travel to certain areas of the country on specific days and cannot completely tailor the service based on one drop, however, they will do their best to be as flexible as they possibly can. 

 

During the COVID-19 Lockdown, We can offer a no person contact delivery at a safe distance or if you would prefer, we can deliver your purchased item at a later date once things are back normal. 

Shipping overseas.

We can ship our items overseas, All we need is the item/s you are interested in and your full address in order for us to send you a quote. 

RETURN POLICY

We hope that you enjoy every purchase you make from Patience & Gough. However, if you are not completely satisfied with a particular item, we are happy to provide a refund within 10 days of receipt. Please note that unless the item has been damaged in transit, the customer is responsible for the delivery costs of the returned item. Your card will be refunded the full amount for the item upon receipt of the goods back to us.